Tap your child’s account….Disable Parental Settings in Google Play Store. From here, tap on “Other Settings.” Scroll all the way over to the very last screen and choose “Format System Memory.” How do I turn off parental controls on the app store? Start by jumping into the Settings menu-it’s the wrench icon on the bottom home screen. Step Two: Factory Reset Once you’re sure it’s connected to Wi-Fi, it’s time to factory reset it. Tap OK and request an email using the email address you chose to use for the parental controls.If you can’t answer your secret question, tap I Forgot.
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